We arrange it,
you are growing

Through your personal login portal, you can easily manage most of the linking sales channels and platforms. Some channels require some extra steps, but no worries: we are ready to help you with this support. This can be through an online call, WhatsApp or by direct help from your account manager. In most cases, integration within settled in a few minutes.

• New stock online within 24 hours

Our fulfilment process starts with meticulous preparation. In advance through our portal or via WhatsApp, you specify which products you including dimensions and weight. For this you will receive from us a clear list in which we will provide all the necessary request product details.

When the products come to us, they are carefully checked, registered and safely stored in our warehouse. Via our portal, you have real-time insight into the status of inbound, storage and current stock levels.

In addition, we offer seamless integrations with all your sales platforms, synchronising stock data automatically and without errors. So you always keep a grip on your logistics and avoid errors or delays.

• Direct from the supplier
  
• Precise overview of your stock level
  
• Notification when stock falls below a set threshold

As soon as an order arrives through your webshop or another sales platform, it becomes immediately visible in our portal. Our team together with our advanced systems goes straight to work to improve the order quickly and accurately.

Our system automatically calculates which box is best suited for the product and which padding material to use. This we pack efficiently, safely and cost-consciously.

Through the portal, you can track the progress of each order in real time, so you always have full insight into the status of your orders. In our fulfilment centre, we strive to provide not only fast guarantee order processing, but also ensure flawless and transparent experience for both you and your customers.

Tumfur Fulfilment works with reliable carriers and offers global shipping options. Through our portal, you can easily check the track shipments from your customers and, if necessary, track shipments yourself Add manually.

Track & trace information is automatically forwarded to your webshop or added to sales platforms such as Bol.com and Amazon, so customers can track their order immediately. That way, you keep everything clear and offer your customers a transparent and professional service.

Thanks to our seamless integrations with the sales platforms on which you your products, we offer an effortless return experience for your customers. As soon as returns arrive at our warehouse, subject our team subject the products to a thorough inspection to verify that they are meet the return conditions set by you.

If necessary, we will use an outer box that you have sent in advance, so that the product can be repackaged and sold as new.

For products that cannot be resold, we operate together with a reliable buyout partner. This partner buys return goods directly from our customers. In many cases used the original purchase price for this, which means you don't have to pay a losses on returns and maintain your profitability.