- Our story

We are Tumfur,
more than a fulfilment

Our solutions, your advantage

At Tumfur, we believe in personal connection. That is why we pair each partner with its own representative. You always have someone on the line who knows your business and needs well. This ensures that we can respond quickly to your questions and provide you with tailor-made advice. Together, we make your logistics easier.

Fulfilment mistakes you want to avoid

Lack of transparency

Many fulfilment companies charge hidden fees for storage, pick and pack, returns processing or administrative operations. This creates unexpected invoices.

No international focus

Want to ship to Germany or France? Then you find out that the fulfilment company can only handle the Netherlands - and that with high shipping rates.

No flexibility

Standard processes are sometimes too rigid. For example: no customisation for special packaging, limited cut-off times, or no support for certain platforms.

Poor return handling

Returns are sometimes processed slowly or sloppily, resulting in customer dissatisfaction and loss of repeat purchases.

From challenge to solution.

The adventure began in 2019, when Timothy and Ferhat decided to take the plunge into e-commerce. They found their way into sales through platforms such as Amazon, Bol and Shopify. Soon they started looking for fulfilment partners, but found that none met all their requirements.

So they decided to make a difference themselves and TumFur established: an all-in-one solution to support other e-commerce sellers. What started with a smart system for warehouse operations quickly grew into a full service - from international logistics to customer service - so that sellers could fully focus on what really matters.

Thanks to the broad knowledge and experience they and their team have accumulated, TumFur also offers free consultancy where needed to help clients grow and save costs.

To this day, Timothy and Ferhat continue to optimise, learn and innovate, with one goal: to keep growing TumFur and be the best service partner in e-commerce.